“Saya tengok Amazon dan juga eBay, yang mana kita, kami punya produk ialah ada beberapa produk kami bersifat international. Maksudnya boleh ada potensi untuk dieksportkan dan kita secara solely menggunakan email ataupun itu. Apa pencapaianya tidak bertemu luas. Jadi kita rasa platform Amazon itu ialah platform yang paling sesuai untuk kita pasarkan produk kita.”

“SiteGiant’s marketplace sync feature also makes it easy for us to sell Venta in those digital marketplaces like Lazada and 11street. We just have to upload one time and press a button. It will automatically sync to the rest of the marketplaces that we sell.”

“Sometimes I out of stock in one of the marketplaces, or sometimes it’s difficult for me to manage the sales volume and make projection for the future. So after looking around, I found that SiteGiant is a very good platform that can sync to all the marketplaces and help me to expand my business.”

“You just click one button, then all the things will straight away go to all the marketplaces you want right.No need so mafan (inconvenient), one by one, one by one, go Lazada, go 11street.”

“I can’t sell on so many marketplaces if it’s not because of SiteGiant. I won’t have the time to deal with all the small details since I’m also busy expanding my business.”

“When i was using foreign company, normally you need to ask support during the night (due to the time zone difference). Because it’s an international company, you need to email them, and sometimes the email comes back to me maybe after 24 hours. But with SiteGiant, like for me, I like to converse on the phone. They reply very fast, especially for the technical part. Because in terms of technical part, you need people to be there and teach you over the phone.”

“I still remember a few years back, there’s this one time, customers can’t checkout from my store. Being an online seller, and knowing that when customers want to pay, it’s one of those just-do-it moments. Maybe even after a few seconds, the customers won’t want to purchase anymore. I immediately called SiteGiant support, and the problem was fixed in just a few minutes. I’ve used a lot of similar ecommerce solutions, and I need to wait for 2-3 days for them to fix the issue. But in this case, it was just settle within minutes. I was quite impressed back then.”

“I’ve been with SiteGiant for 3 years now and I’m really impressed with the customer service. They’re really excellent. Every time I have a problem, I just call or send them an email and they respond very quickly to all my queries and questions. Which is actually as an online business, is what you need so you can focus on your main business. “

“Also, the backend has been user-friendly and I found that easy. The other thing is also because I’m not very IT savvy, so when I need some coding work like insertion of Facebook Pixel or affiliate marketing in codes, you know, SiteGiant’s IT team have been very very helpful.”

“One of the key features that they have is the drag and drop layout. It makes all these tedious hassle backend become so simple as just 123. For those like me, I don’t even know how to use ecommerce, I think SiteGiant helped me a lot.”

“SiteGiant website enables me to sell to international market, which I’m unable to do it if I’m without it.”

“So when I first started my online business, I did a lot of research online to find out what are the best ecommerce enablers out there. And having compared the functions, features and usability, I chose SiteGiant, and I’ve been with SiteGiant for 3 years now.”

“If we were to build up an ecommerce system, at least we must pay RM5000 to RM10000. And we need to customize ourselves, meet them regularly for task. It’s troublesome. But SiteGiant is different. Drag & Drop Function is there, templates are already fixed. It’s convenient and comprises all the functions that I need.”

“Kita berusaha mencari melalui Google Search. Kita cari apa pelbagai-pelbagai website service provider dan kita memilih SiteGiant ini kerana bila kita tengok user interface, ia nampak intuitive, di mana templatenya ialah mudah kita ubah. Di mana kita punya shipping dan service dalam tu, kita punya accounting pun, kita boleh integrate dalam situ. Dan juga Facebook, even Facebook post pun, kita melalui SiteGiant juga.”

“We know about SiteGiant from our friend, Mr Wilson Gan (Owner of Pest Control In A Box). He (Wilson) is SiteGiant existing user. You know. You will more believe on your friend because he had tried it and the solution (SiteGiant) is good. So, we decided to choose SiteGiant over the other solution providers because we afraid other platforms will not be as good as we expected. That’s why we choose SiteGiant as our website provider for venta-mysg.com.”

“Other than that, I also try to look for one platform that is easy to use, because as a small online person, I don’t have a team which can really develop good material and also people who has technical abilities. So when I spoke to SiteGiant staff, they indicate that SiteGiant is a ready to use platform and after I get into SiteGiant, I felt like “Woah! This is a fantastic platform.” Even I myself, who have little knowledge of IT, can upload products, create website within a day. So that really help me a lot.”